Safe and Responsible Gaming

cbb22's Responsible Gaming
Our Commitment

We believe gaming should be a source of enjoyment — not a burden. cbb22 is committed to protecting every player.

Why is Responsible Gaming Important?

Online gaming is a popular form of entertainment for millions of people. However, without proper limits it can turn into addiction or financial trouble. At cbb22 we want you to always play safely and in good health.

Responsible gaming does not just mean playing less — it means staying in control of your time and money, keeping the ability to make your own decisions, and seeking help when needed. cbb22 has introduced a number of effective tools and policies to support every player on this journey.

Important: Participation at cbb22 is only for those aged 21 and above. We strictly prohibit gaming by minors.

Keep in Mind

  • Gaming is entertainment only — not a way to earn a living
  • Playing more to recover lost money is dangerous
  • Never play with borrowed money or money set aside for bills
  • Avoid making decisions and playing when drunk or driven by emotion
  • Take regular breaks and spend time with your family

Our Protection Tools

cbb22 provides you with multiple effective features to control your own gaming habits.

Deposit Limit

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately. Increasing a limit may require a 24-hour waiting period — this is for your own protection.

Time-Out

If you feel you need a short break, set a time-out for anywhere from 24 hours to 30 days. During this period your account will be temporarily closed and no deposits or gameplay will be possible.

Self-Exclusion

Choose self-exclusion for a long-term break. You can keep your account closed for anywhere from 6 months to 5 years. Once activated, it cannot be reopened before the period ends.

Loss Limit

Set your own cap on how much you are willing to lose within a given time period. Once the loss limit is reached, no more bets can be placed from the account — until the next day or the next week.

Session Time Limit

Set a limit on how long you play in one sitting. When the session time is up you will receive a reminder, and a confirmation prompt will appear before you can start again.

24/7 Support

Our Bengali-language live chat support is available around the clock for any questions or concerns about responsible gaming. Your concerns will be heard in complete confidence.

Warning Signs of Addiction

Gaming addiction develops gradually — often without the person realising it. If you notice the following signs in yourself, it is time to seek help.

  • A repeated urge to play in order to recover lost money
  • Feeling restless or irritable when away from gaming
  • Hiding the amount of gaming you do from family or friends
  • Neglecting work, studies, or family time because of gaming
  • Gaming using borrowed money or by dipping into savings
  • Playing for long stretches while skipping sleep or meals
  • Trying to stop but repeatedly coming back

Assess Yourself

Answer the following questions honestly. If more than two answers are "yes", please contact our support team.

Have you spent more money than you planned in the past month?
Do you feel uncomfortable when you are not gaming?
Has anyone in your family expressed concern about your gaming?
Do thoughts of gaming come to mind while you are working or studying?
Have you tried playing again after a loss to make up for it?

How to Use the Protection Features

After logging in to cbb22, you can activate any of these tools at any time from Account Settings.

1

Log In to Your Account

Log in to your personal account at cbb22 and click on the profile icon.

2

Open the "Responsible Gaming" menu

From the Settings menu, select the "Responsible Gaming" option.

3

Activate the tool of your choice

Set whichever you need among deposit limit, loss limit, session limit, or time-out.

4

Confirm

Confirm the change — reducing a limit will take effect immediately.

5

Get Support

For any issue, contact us via live chat — we will help you in Bengali.

Protection for Minors

Age verification is mandatory at the time of registration at cbb22. We do not allow anyone under 21 years of age to create an account or play games.

If there are children or teenagers in your home, take the following steps to prevent their access:

  • Keep a password lock on your device and do not share your login details with anyone
  • Enable parental controls or content filters on your browser
  • Do not keep auto-login active on your account
  • Always log out after you finish using the site

If you suspect that a minor has used your account, notify our support team immediately.

Need Help?

You are not alone. cbb22's support team is always by your side.

Live Chat Support

Bengali live chat available 24 hours a day, 7 days a week. Share any concern directly — from gaming addiction to account limits.

Email Support

Write to us at [email protected]. Your message will be handled in complete confidence.

Self-Exclusion Request

If you feel you need a long break, request self-exclusion via live chat or email. We will act promptly.

Read the FAQ

Answers to common questions about responsible gaming are available on our FAQ page — in plain, easy Bengali.

Frequently Asked Questions

Answers to questions you may have about responsible gaming.

Log in to your cbb22 account and go to Profile Settings. Click on the "Responsible Gaming" option. Choose a daily, weekly, or monthly deposit limit and enter the amount. Reducing a limit takes effect immediately; requests to increase a limit take effect after a set waiting period. Contact us via live chat for any assistance.

No, your account balance remains safe when you self-exclude. If you need to make a withdrawal once the exclusion period ends, or even while it is still active, contact our support team — they will assist you.

A time-out is a temporary break — usually from 24 hours to 30 days. It is suitable for a short pause. Self-exclusion is a long-term solution — from 6 months to several years. If you feel gaming is becoming a serious problem, self-exclusion is the right step.

The minimum age to participate at cbb22 is 21 years. Age is verified at the time of registration. Minors are not permitted to open an account, and any account that fails verification will be closed.

First, contact cbb22's live chat support — our team is always ready to assist you in Bengali. Also talk to a trusted family member or friend. For professional help, consult a mental health specialist. Use our self-exclusion tool to create distance from gaming.

Yes, you can keep deposit limits, loss limits, and session time limits active simultaneously. These work as complements to each other and help you keep your gaming habits more controlled. When self-exclusion is active, other limits do not apply automatically — because the entire account is closed during that period.

Play Responsibly,
Enjoy the Experience

Enjoy cricket, slots, and much more in a safe gaming environment at cbb22. Check our FAQ if you have any questions.

For those aged 21 and above only • Play Responsibly