cbb22's Privacy Policy
Your personal information is completely safe with us. cbb22 uses SSL encryption and strict data protection policies to ensure your privacy.
1. Introduction and Scope
This privacy policy applies to all services, websites, and applications of the cbb22 platform.
cbb22 is committed to providing players in Bangladesh with a safe, transparent, and trustworthy gaming experience. This privacy policy ("Policy") explains how cbb22 collects, stores, uses, and protects your personal information.
By registering an account on our platform or using our services, you are considered to have accepted all terms of this policy. If you have any objection to any term of this policy, you are requested to refrain from using our services.
cbb22 reserves the right to modify this privacy policy at any time. Registered users will be notified in a timely manner of any significant changes.
2. What Information We Collect
cbb22 collects only the information that is strictly necessary for providing services and managing accounts.
Identity Information
- Full name and date of birth
- National ID number (where applicable)
- Email address
- Mobile number
- Residential address
Financial Information
- bKash / Nagad / Rocket / Upay mobile banking number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
Gaming Activity
- Game history and betting information
- Win and loss records
- Bonus usage information
- Favourite games and preference details
Technical Information
- IP address and device information
- Browser and operating system type
- Session and cookie data
- Login time and session duration
- Pages visited and navigation information
3. Purpose of Using Information
cbb22 uses collected information for specific, legitimate, and transparent purposes.
Account and Service Management
The primary use of this information is to create and verify your account, keep your login secure, process deposits and withdrawals, and provide you with the bonuses and rewards you are entitled to.
Security and Fraud Prevention
Technical information is used to detect unauthorised logins, fraudulent transactions, and cyberattacks. Unusual gaming behaviour is monitored as part of responsible gaming.
Service Improvement
We analyse overall user experience to improve platform functionality. Log data is used to identify and resolve technical issues.
Customer Support
When you contact our support team via 24/7 live chat or email, records of the conversation are kept so that better service can be provided in the future.
Providing Relevant Information
With your consent, you may be informed about relevant promotions and offers based on your gaming preferences. You may request to stop receiving such communications at any time.
4. Sharing Information with Third Parties
cbb22 does not sell, rent, or transfer your personal information to third parties without authorisation.
Information may be shared in the following limited circumstances and only to the extent necessary.
Payment Processors
Financial information necessary to complete transactions through payment methods such as bKash, Nagad, Rocket, Upay, and bank transfer is shared securely with the relevant institutions.
Legal Obligations
Providing information in accordance with valid instructions from government authorities or courts is part of our legal obligations. Only the specifically requested information is provided in such cases.
Technology Service Providers
A limited amount of information may be shared with technology partners who assist in operating the platform. These partners are contractually bound to comply with cbb22's privacy standards.
What We Never Do
Your information is never sold or shared with advertisers, data brokers, or unrelated third parties. Your information is not used for marketing purposes without your consent.
5. Data Protection Measures
cbb22 keeps your information secure through industry-standard technical and organisational measures.
SSL Encryption
SSL/TLS encryption is used for all data transfers, keeping the exchange of information completely secure.
Firewall Protection
Advanced firewalls and security systems block unauthorised access and cyberattacks.
Access Control
Only authorised personnel can access a limited amount of information, and all access is logged.
Regular Backups
Data is regularly backed up and stored on secure servers to keep the risk of data loss at zero.
6. Cookies and Tracking Technologies
The cbb22 website uses cookies to improve your experience.
What Are Cookies?
Cookies are small data files stored in your browser. They help remember your preferences, keep login sessions active, and improve the quality of service.
Types of Cookies We Use
- Essential Cookies: Necessary for login sessions and security — these cannot be disabled.
- Functional Cookies: Store your language and other preferences.
- Analytical Cookies: Help analyse platform usage (anonymous data).
You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may affect some functionality of the platform.
7. Data Retention Period
cbb22 does not retain your information beyond what is necessary.
While Your Account Is Active
All relevant information is stored while your account is active. This information is used for account management, security assurance, and service improvement.
After Account Closure
Even after an account is closed, certain information may be retained for a defined period for legal obligations, resolution of financial disputes, and fraud prevention. After this period, the information is securely deleted.
Requesting Data Deletion
If you wish to have any information deleted beyond legal obligations, please contact [email protected]. We will review your request as quickly as possible.
8. Your Rights and Control
cbb22 respects your control and rights over your personal information.
Right to Access Information
You may request to view the information cbb22 holds about you at any time. We will provide you with a complete summary within a defined timeframe.
Right to Correct Information
If any of your information is incorrect, you may request a correction. Information can be updated through your account or with the assistance of the support team.
Right to Restrict Processing
In certain circumstances you may request to restrict the processing of your information. You also have the right to opt out of marketing communications.
Right to Lodge a Complaint
If you have any complaint regarding a violation of this privacy policy, please inform our support team. We take every complaint seriously.
9. Protection of Minors
cbb22 strictly provides services only to adults.
All services on cbb22 are for individuals aged 21 or above only. We verify age at the time of registration.
We do not knowingly collect or process the information of any person under 21 years of age. If it is brought to our attention that a minor has registered on our platform, that account will be closed immediately and the relevant information will be deleted.
If a parent or guardian believes their child has registered on cbb22, please contact [email protected].
10. Policy Changes and Updates
cbb22 may update this privacy policy from time to time.
Notice of Changes
If there are significant changes to this privacy policy, we will publish a notice on the website and inform registered users by email. The date of the change will be reflected in the "Last Updated" date at the top of this page.
What You Should Do
Continuing to use the platform after a revised policy will be considered acceptance of the new policy. You are therefore advised to review this page regularly.
Contact Us
Our support team is always ready to answer any questions about the privacy policy.
Live Chat Support
Our expert team is available in Bengali via live chat 7 days a week, 24 hours a day, ready to answer any privacy-related questions you may have.
Available 24/7 in Bengali
Email Support
For detailed privacy inquiries or requests to access or delete information, please send an email.